Mission

The IT Engineer is responsible for all aspects of OWT application environments to incluse assisting with planning, evaluating, designing, implementing, maintaining, and troubleshooting to meet the organization's business and security requirements. Responsible for the corporate user environment from onboarding to exiting. Provides tier 3 and off hours support (emergencies). Assists or leads internal IT projects to ensure standards, budgets, and timelines are met. Incorporates security standards as defined by the CISO and FSO. Closely manages the daily operations aspects of the position to include overall systems health, appropriate patches and virus/malware protections. Maintains spare equipment inventory, equipment assigned to employees, and all aspects of software licensing. 

Essential Duties

• Manage all aspects of OWT cloud application environment such as Office 265, Azure Active Directory, and future applications. 

• Lead internal IT projects, report status, manage to a deadline, and operate against a budget. 

• Execute defined corporate IT strategies. 

• Emergency, and Tier 3 desktop support (primary support outsourced). This includes off hours support. 

• Support all employee computing lifecycle management from onboarding new employees (imaging computers/laptops, ensuring appropriate applications are installed prior to new hire start date) to exiting employees (disabling all accounts, re-imaging laptops, etc.). 

• Manage all aspects of third-party vendor relationships from vendor selection, creating scopes of work, and managing vendor performance. 

• Ensures that all applications meet SSO requirements. 

• Lead efforts in auditing and maintaining Identity and Access Management (IAM) including Active Directory (AD), and various other SaaS and Cloud infrastructure and applications. 

• Assist with and develop safeguards for CUI and PII and maintain requirements in accordance with guidance from CISO and FSO as appropriate. 

• Travel expectation is 10% - domestic (international is possible). 

Education and Knowledge

• Bachelor's degree in computer science or IT or equivalent combination of education and experience. 

• Security + preferred. 

• Microsoft MCP preferred (administrator, data engineer, solutions architect, security engineer). 

• Strong experience with Microsoft Azure and Amazon Web Service environments. Certification preferred. 

• Strong working knowledge of desktop operating systems including Windows OS, Ubuntu Linux and Mac OS. 

• Strong working knowledge of server and networking hardware repair and configuration. 

• Strong knowledge of authentication and security protocols, cryptography, and application security. 

Experience

• 10+ years of experience or directly related training; or demonstrated mastery of subject matter. 

• Experience administering Windows, AD, exchange, O365. 

• Experience managing network functions via Windows Server, DHCP, DNS, AD Certificate Services and Active Directory. 

• Experience with administering Security Information and Event Management systems. 

• Experience and ability in managing Linux servers. 

• Experience managing to DoD security regulations preferred. 

• Demonstrated computer operating skills, including proficiency in Azure and AWS platforms, Microsoft Office products, and virtual technologies such as Teams, Skype and/or Zoom. 

• 7+ years of experience or directly related training; or demonstrated mastery of subject matter. 

• Comfortable with Linux Servers, Hyper Visors, Azure. 

• Demonstrated computer operating skills, including proficiency in Azure and AWS platforms, Microsoft Office products, and virtual technologies such as Teams, Skype and/or Zoom. 

Talents

• Excellent verbal and written communication skills. 

• Excellent interpersonal skills with demonstrated success building effective relationships with internal and external stakeholders or customers. 

• Strong organizational skills and attention to detail. 

• Must be self-motivated, dynamic, creative team player. 

• Strong analytical and problem-solving skills. 

• Ability to prioritize tasks and to seek assistance when appropriate.